Useful Facts
Arrival:For the way description to Sölden click here.Booking:To fix your booking a deposit of 30 % of the full price per room or apartment is obligatory, after you have get our confirmation. We accept deposit by bank transfer or card with security code.
Room promise:We cannot promise special room (numbers) or floors.
Arrangement:The calculation of your arrangement is based on the booking confirmation we send you. (breakfast of halfboard)
Arrival day:On your arrival day the rooms can be obtained not before 2 pm. If your arrival will be later than 7 pm, please contact us to let us know
Departure day:The rooms should be free latest 11 am.
Domestic Animals:It is absoultely
not allowed to bring pets (no exceptions)
Cancellation policy: lt. AGBH 2006A cancellation is free of charge is possible until 3 month before arrival day. For cancellation until latest 1 month before arrival day we charge 40 % of the total arrangement price. For cancellation 1 week before arrival we charge 70 % of the total arrangement price.For cancellation within the last week before arrival we charge 90 % of the total arrangement price.
AGBH 2006:in general we handle with the 2006 general terms and conditions for the hotel industry
http://www.hotelverband.at/down/AGBH_englisch.pdf
Insurance hotel – cancellation:Best do, direct with your booking – to be safe!
Europaeische Europaeische Reiseversicherungs AG
Europaeische Reiseversicherungs AGmeans of payment:preferential we accapte cash or EC-Card
credit cards: VISA, Euro - Mastercard
extra fees:short stay: 5,-- Euro per day for short bookings (including 3 nights)
Diet fee : for special diets not booked with reservation we charge 5,-- Euro per day (vegetarian, lactosefree, glutenfree)
single use fee : extra fee for double rooms for single use find at prices
NON smoking:starting from 1st January 09 also in Austria we have the ordered by law NON Smoking. So smoking is no more allowed in our rooms, dining rooms, hotel lounge,...
smoking is just allowed in our Smokers Lounge