Sorglos Buchen mit angepassten Stornobedingungen.

Information

Something else you should know...

  • Damage

    Damage

    For damages that arise in connection with the use of the garden and wellness facilities as well as other events in the house, we can only take responsibility for our existing liability insurance.

  • Guaranteed booking

    Guaranteed booking

    To guarantee your booking you need to do a pre payment of 30% of the total amount per room. Directly after the booking confirmation transferring on our account or by credit card.

  • Room guarantee

    Room guarantee

    There is no guarantee for the individual room (number) you would like to choose.

  • Arrangement

    Arrangement

    The arrangement (breakfast or half board) is based on your booking confirmation.

  • Arrival

    Arrival

    Rooms can be moved in from 02.30 pm. If your arrival will be after 06.00 pm please let us know.

  • Departure

    Departure

    Rooms must be left until 11.00 am.

  • Pets

    Pets

    Pets are not allowed. If you take your pet with you, unfortunately we can not arrange a room for you.

  • Payment

    Payment

    We prefer cash, credit cards (Visa, Master) and Maestro/EC-Cards.

  • AGBH 2006

    AGBH 2006

    It obtains the AGBH 2006

  • Short stay Surcharge

    Short stay Surcharge

    For Bookings including 2 nights we charge a short stay € 5,- per person per day
    (bookings including 2 overnights)

  • Early Check In Surcharge

    Early Check In Surcharge

    We are happy to provide you, your room for an additional charge of 20,00 € already earlier
    (at the earliest 12:00 a.m.) on request & availability.

  • Late Check Out Surcharge

    Late Check Out Surcharge

    We are happy to provide you, your room for an additional charge of 30,00 € a little bit longer
    (up to 03:00 p.m.) on request & availability.

  • Diet Surcharge

    Diet Surcharge

    Take care of your well-being!

     

    We would like to point out that our kitchen team can only consider the most common food intolerances such as lactose intolerance and gluten intolerance. For all other intolerances, diets (low carb, vegan, nut, etc.), is the Erhart not the right holiday destination for you, we do not offer any additional dishes.

     

    We kindly ask you to let us know when booking so that we can guarantee a gluten or lactose-free diet, since we do not always have the required "special products" in stock and we then no longer have the opportunity to respond to your intolerances at short notice.

     

    So, if you are gluten intolerant or lactose intolerant, you will receive a 4-course menu of your choice every day, which is specially tailored to your needs and is subject to a surcharge of €15.00 per person/per day charged for the additional effort or additional costs of the products.

  • Room Upgrade Surcharge

    Room Upgrade Surcharge

    You want the next better room category we will charge the difference to the next higher category. on request & availability.

  • Deduction

    Deduction

    Deduction for dinner not consumed, € 15.00 for full paying guests, € 5.00 for reduced guests (children, third person and short stay). Unfortunately, we cannot allow a deduction for breakfast not consumed in the case of breakfast rates.

  • Rate calculation

    Rate calculation

    All our rates are per person per day including half board, excluding local tax. Every discounts or special offers or conditions are calculated form the rate without local tax.

  • Local tax

    Local tax

    Summer and Winter: € 3,50 per person/day from age 15 (incl. infrastructure tax)

  • Wellness

    Wellness

    No entrance for children under 16 years.

  • Cancellation conditions "winter"

    Cancellation conditions "winter"

    Free of charge until 30 days before Arrival.

    Until 14 days before arrival we charge 50% of the total arrangement amount.

    Until 7 days before arrival we charge 70% of the total arrangement amount.

    Until the day of arrival or non-arrival we charge 90% of the total arrangement amount.

  • Cancellation conditions "summer"

    Cancellation conditions "summer"

    Free of charge until 30 days before Arrival.

    Until 14 days before arrival we charge 50% of the total arrangement amount.

    Until 7 days before arrival we charge 70% of the total arrangement amount.

    Until the day of arrival or non-arrival we charge 90% of the total arrangement amount.

  • Travel insurance

    Travel insurance

  • Newsletter

    Newsletter

    Visitors who subscribe to our newsletter are required to provide the following information: first name, last name and email address. You have the right to correct the personal data entered at any time. If you no longer wish to receive the newsletter, you can cancel the order at any time. Users who no longer wish to receive our newsletter or other promotional emails click on a link called "Unsubscribe".

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