All accommodation prices quoted are per person per day including half-board. Including VAT. Excluding local tax of € 3.50 per person per day (for guests aged 15 and over). Subject to changes, typing and printing errors. We reserve the right to make adjustments in the event of unforeseeable economic developments or changes to the VAT rate.
We accept cash and payment with EC-card and credit cards (VISA, Mastercard).
To confirm your booking a deposit of 30% of the total price of your room is required. Pease transfer the deposit within 14 days of receiving the confirmation of booking.
Only available on request and subject to availability. An extra bed (sofa bed) is only available in the hotel apartment Rebecca. The reduction is based on the regular price list for the appropriate season.
Children receive a reduced evening menu!
Babies from 0 – 4,9 years: 80 % reduction on regular half-board price
Juniors from 5 – 9,9 years: 50 % reduction on regular half-board price
Teens from 10 – 14.9 years: 40 % reduction on regular half-board price
The rooms can be occupied on the day of arrival at 14:30 at the earliest. If you arrive after 18:00, please let us know.
The rooms must be vacated by 11:00 at the latest on the day of departure.
For full paying guests, a credit of € 15 will be given for meals not taken; guest paying a reduced price (children, third person, short stay) receive a credit of € 5 per evening meal.
We request your understanding that specified rooms or room numbers cannot be guaranteed. The room pictures shown on this website are for reference only, the actual furnishings and facilities may differ.
We can only accept liability for damages that occur in connection with use of the garden and wellness facilities or during events in the hotel, within the limits of our existing insurance. We thank you for your understanding.
Short stay: € 5 per person/ per day for bookings up to 3 nights.
Single room: Our double rooms Sölden and Erhart can be booked as single occupancy. The supplement is per price list.
Early check-in: For a surcharge of € 20 you can check into your room earlier, but not before 12 noon.
Late check-out: On request and a surcharge of € 30 you may check out of your room later. 3 pm at the latest.
Upgrade: On request and availability we will upgrade your room to the next size. The difference in price will be added to your bill.
Diets & food intolerances:
We are happy to accommodate dietary requirements such as lactose and gluten. We ask for a prior request by e-mail.
We kindly ask you to inform us of your intolerance at the time of booking so that we can guarantee you a gluten or lactose-free diet, as we do not always have the required "special products" in stock and are then no longer able to cater to your intolerances at short notice.
Every day you will receive a 4-course menu of your choice, which is specially adapted to your needs and will be charged with a surcharge of € 15.00 per person/per day for the additional effort or additional costs.
Free W-LAN is available in all rooms and our hotel lobby.
Out of consideration for allergy sufferers, pets of any kind are not allowed in our hotel.
The wellness area is available for anyone over the age of 16. The sauna and steam bath along with the infra-red cabin are textile free areas.
Throughout the hotel (rooms, dining room, wellness area, hotel lobby etc.) it is strictly non-smoking. Smoking is permitted on balconies or open air areas. Violations of the smoking ban will be charged with an additional cleaning fee.
Free cancellation up to 30 days before arrival is possible.
Cancellation up to 14 days before arrival, 50% of the total price will be charged.
Cancellation up to 7 days before arrival, 70 % of the total charge will be charged.
By cancellation and changes to the reservation at a later date or no shows 90% of the total amount will be chaarged.